TeleCare Service Partnership
The Tunstall TeleCare Service Partnership, previously known as the Rushcliffe Service Consortium, has been in place since 1987 when it was originally conceived by Pat Hall whilst employed by Rushcliffe Borough Council.
Over subsequent years the partnership has grown to the extent that there are currently 34 local authority, housing association and charitable organisation members benefiting from the partnership. All members contract directly with Tunstall Telecom Ltd. the chosen service provider for the repair, maintenance and upgrading of control centre, warden-call, fire and dispersed alarm equipment, but benefit from the enhanced terms and conditions negotiated on their behalf by Midlands TeleCare.
The responsibility for the negotiations and administration for the Service Partnership has been undertaken since its inception by Pat Hall. Following the formation of her own company, Midlands TeleCare, Pat continues to provide an enhanced service for the Tunstall TeleCare Service Partnership having retained the absolute support both of the members and the service provider Tunstall Telecom.
Any organisation having Tunstall call centre, hard-wired (warden-call and/or fire alarm) or dispersed (Lifeline) alarm equipment installed and being desirous of a repair and maintenance service may become a member of the Tunstall TeleCare Service Partnership.
There is also scope within the Agreement to include similar equipment manufactured by other companies; such schemes will be considered on an individual basis but will not be eligible for some specific benefits.
The current contract period extends from 1st October 2007 for a period of five years until 30th September 2012. Each member signs a contract with Tunstall Telecom Ltd (the maintenance service provider) and, as a result, are able to receive the benefits of the service provided by Midlands TeleCare.
Members joining the Tunstall TeleCare Service Partnership at any point after the commencement of the contractual period will join the Partnership for the remaining period of the contract.
For further information contact Pat Hall.
Midlands TeleCare
for telecare service, support and information
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